How do I contact rtp995 if I am distressed about my gambling?

You can reach us 24 hours a day via Live Chat in Myanmar language. You can also email us at support@rtp995.org. You can talk to us directly in Burmese — no interpreter needed — and we will handle your concern with care.

21+ · Responsible Gambling

Gambling Responsibly with rtp995

Gambling should be a form of entertainment. At rtp995, you can always access tools, limits, and expert support to help you stay in control.

Gambling and Accountability

rtp995 provides Myanmar players with quality games for entertainment and enjoyment. But we believe that gambling is only truly enjoyable when it is paired with control. Gambling without expecting that you may lose money can lead to problems.

That is why we strictly enforce the 21+ age requirement. We provide tools such as deposit limits, Cooling-Off periods, and Self-Exclusion. If gambling starts to affect your life, finances, or relationships, contact our 24-hour Live Chat right away — you can talk to us directly in Burmese, no interpreter needed.

Available to players aged 21+ only

Tools to Protect Yourself

Deposit Limits

You can set your own daily, weekly, or monthly deposit limit. A limit reduction takes effect immediately, while a limit increase can only be made after a short delay.

Session Time Limits

You can set a limit on how much time you spend playing each week. Once the limit is reached, access to your account will be temporarily blocked. This lets you manage your play time on your own terms.

Self-Exclusion

If you want to take a short or longer break from gambling, you can use Self-Exclusion. This lets you temporarily close your account for between 3 months and 1 year, and it cannot be reopened during that period.

24-Hour Support and Advice

If you are feeling distress or pressure related to gambling, you can contact rtp995's Myanmar-language Live Chat 24 hours a day. You can also reach us by email at [email protected].

Self-Assessment

Do you feel the urge to chase your losses? Are you stressed about money problems? Ask yourself these questions honestly — it can help you spot gambling-related issues early.

Age 21+ Verification

No one under 21 is allowed to access any games on rtp995. Age verification is required when opening an account. Always be mindful of the possibility that minors could gain access.

Warning Signs of Problem Gambling

Gambling can go beyond entertainment and become a dependency. If any of the following signs apply to you, it's time to reconsider your relationship with gambling.

Take Note

Gambling again in an attempt to win back money you've lost
Finding ways to get money specifically to gamble
Gambling is damaging your family, work, or relationships
Trying to stop gambling but not succeeding
Hiding your gambling from family and friends
Losing sleep or feeling anxious due to financial worries

rtp995's Commitments

Our Protection Commitments

We prevent players under 21 from accessing and playing
We support accounts that show signs of problem gambling with dedicated care
Self-exclusion requests are handled immediately and taken seriously
We provide tools for you to control your payment and betting data yourself

What Gambling Is Not

Gambling is not a way to earn income
Don't assume a win will solve financial problems you already have
Be aware that judgment can be reduced while gambling

How to Use Limit Tools

Log in to rtp995

Set a Deposit Limit

Choose your own maximum deposit amount — daily, weekly, or monthly. Lowering a limit takes effect immediately; raising one may take a little longer.

Choose a Cooling-Off Period

If you want to pause gambling for anywhere between 24 hours and 30 days, select a Cooling-Off period. During that time, deposits and gameplay will not be available.

Request Self-Exclusion

If you want a longer break, contact us via Live Chat. We can protect your account for between 3 months and 1 year.

Get Support

If gambling is causing problems, email us at [email protected] or contact us instantly via 24-hour Live Chat in Myanmar language — our team is ready to help.

How to Manage Your Money

Before you play, decide in advance the maximum amount you are willing to lose — you can call this your "budget". Once your budget is gone, do not continue playing any game.

The minimum deposit at rtp995 is 5,000 Ks. For good money management, the amount you deposit at one time should not exceed your budget. If you win, treat it as a bonus; if you lose, accept it as a cost you already knew about. Never borrow money to gamble.

To withdraw at rtp995, the minimum is 20,000 Ks and funds arrive within 15 minutes to 2 hours. Withdraw what you can and put it toward things that matter more — gambling is more enjoyable when the rest of your life is in balance.

Protecting Children and Family

Do not leave your rtp995 account open where anyone under 21 can access it. Keep your password private and do not share it with anyone.

If someone in your family is affected by problem gambling, contact us at [email protected] for guidance. We also do our best to process self-exclusion requests made on behalf of a family member.

Our Live Chat team can help connect people in Myanmar who are dealing with gambling-related problems to professional support.

While you play, don't lose sight of what matters most in your life — keep it in balance.

To set limits, pause gambling, or talk through a problem — we're here 24 hours a day.

Responsible Gambling FAQs

Only players aged 21+ may play at rtp995. Age verification is required when opening an account. If a player is found to be under 21, their account will be closed.

Your account cannot be reopened until the Self-Exclusion period has ended. This is a firm protection commitment. Once the period ends, you may request to reopen via Live Chat. We are here to support you through the full duration of your Self-Exclusion.

A deposit limit decrease takes effect immediately. However, an increase will only take effect after a notice period has passed. This delay is intentional — it gives you time to reconsider the change and is there to protect you as a player.

You can reach us 24 hours a day via Live Chat in Myanmar language. You can also email us at [email protected]. You can talk to us directly in Burmese — no interpreter needed — and we will handle your concern with care.

Set a strong password that only you know and change it regularly. Make sure children cannot access your phone or computer, and keep your rtp995 login details private. You can also use parental control software to filter websites.

If you are gambling to chase losses, spending beyond your budget, or trying to stop but cannot — these are signs of problem gambling. Contact our 24-hour Live Chat right away or use Self-Exclusion.