rtp995 Privacy Policy

Introduction

rtp995 is a platform providing online casino and football betting services for players in Myanmar. We take player personal data seriously and are committed to protecting it.

This Privacy Policy ("Policy") explains how personal data is handled for anyone using the rtp995 website at https://rtp995.org. By continuing to use this website, you are considered to have agreed to the terms of this Policy.

We encourage you to read and understand this Policy. If anything is unclear, you can reach us at [email protected].

Types of Data Collected

We collect the following data in order to provide better services to players.

2.1 Data You Provide Directly

• Name, date of birth, and contact details provided when registering an account
• Username and password used to log in (stored in encrypted form only)
• Payment contact details provided when making deposits or withdrawals
• Messages, enquiries, and complaints sent while using the service
• A copy of your national ID or passport provided for identity verification (KYC)

2.2 Data Collected Automatically

• IP address, browser type, and version
• Pages viewed and time spent on the website
• Data obtained from cookies and similar technologies
• Game History — games played and bet amounts (used to view a player's own records and check policy compliance)

Data Usage Purpose

rtp995 uses collected data only for the following purposes.

• To create and manage player accounts
• To process deposits and withdrawals smoothly
• To assist with player customer support
• To carry out legal compliance checks (KYC / AML)
• To improve services and fix technical issues
• To send players relevant offers and promotions (players may opt out if they wish)
• To prevent unauthorized access, fraud, and financial crime

Player personal data will not be sold to third-party marketing companies. It will not be shared with anyone for purposes beyond those stated in this policy.

Cookies and Tracking Technology

The rtp995 website uses cookies and similar technologies to improve services and enhance the player experience.

4.1 Types of Cookies

• Essential Cookies — required for the website to function properly, including player account login and security checks
• Functional Cookies — remember player preferences such as language selection
• Analytics Cookies — used to understand how the website is used; players are not directly identified

4.2 Cookie Controls

Players can block or delete cookies through their browser settings. However, if essential cookies are turned off, some features of the website may not work properly.

Sharing with Third Parties

rtp995 will not share player personal data with third parties except in the following situations.

• Service Contractors — companies handling payment processing (KBZPay, Wave Money, AYA Pay, CB Pay), server support, and cybersecurity will receive only the data needed to provide their services and may not use it for their own purposes
• Legal Requirements — court orders or lawful official requests will be complied with
• Fraud Prevention — data may be shared with relevant authorities during checks for suspicious financial activity (AML)

Beyond these three cases, player personal data will not be shared with anyone.

Data Security Measures

To protect player personal data, rtp995 applies both technical and procedural security measures.

6.1 Technical Safeguards

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
• Passwords are stored using bcrypt advanced encryption — no rtp995 staff member can see a player's original password
• Card or payment details are not stored on our servers; they are handled directly by payment providers that comply with PCI-DSS standards
• Account access records are maintained with immutable audit logs

6.2 Access Controls

• The number of staff who can access player data is limited on a need-to-know basis
• Staff are required to attend data protection training regularly
• If a data breach occurs, affected players and relevant authorities will be notified promptly

Data Retention Period

rtp995 retains data throughout the period a player's account is active and, after the account is closed, for as long as required by law or remaining obligations (typically five years for financial records).

Data with no legal retention requirement beyond that period will be securely deleted or anonymized.

Player Rights

Players of rtp995 have the following rights regarding their personal data.

8.1 Right to Access and Correction

You can check whether your personal information is accurate and request corrections for any inaccurate data. You can also directly edit certain information yourself in your account settings.

8.2 Right to Deletion

You can request deletion of data that is not subject to legal restrictions. Data related to financial records or data that must be retained due to legal requirements cannot be deleted immediately.

8.3 Right to Data Portability

You can request your personal information to be exported in a readable file format (PDF / CSV).

8.4 Right to Object

You can opt out of marketing communications (promotional emails) by using the unsubscribe option included in those messages.

To exercise any of these rights, please contact [email protected]. We will respond to your request within 30 days of receipt.

Minor Players Protection

rtp995 services are available to users aged 21+ only. We do not knowingly collect personal information from anyone under 21. If a parent or guardian believes that a minor under 21 has created an account on rtp995, please contact us immediately at [email protected].

External Websites and Links

The rtp995 website does not contain links to third-party websites. If a player visits an external website on their own, that website's own privacy policy will apply and the rtp995 policy will no longer be in effect.

Policy Changes

rtp995 may update this privacy policy from time to time. If significant changes occur, players will be notified 30 days in advance by email or on the website. Continued use of the website after changes have been made will be considered as acceptance of those changes.

If players do not agree to this policy, they may log in via rtp995 Login to close their account, or contact us at [email protected].